Getting Started

Congratulations on choosing to self-direct your long-term services and supports using Wisconsin’s IRIS program! We are so thrilled that you’ve chosen us as your partner. By joining the TMG IRIS Consultant Agency (TMG ICA), you’ve joined a community of over 16,000 people around the state.

We are here for you every step of the way. We’re happy to offer advice and share information with you, but you have choice and control to make the decisions that are best for you.

Here are some things that you can expect in the next couple of weeks:

  • You will receive a welcome call and welcome packet from TMG that contains important and time-sensitive information.
  • You’ll select a TMG IRIS Consultant who lives near you. Your Consultant is your dedicated partner in the IRIS program. Click here to view a list of TMG IRIS Consultants near you and learn a little bit more about them.
  • You and your Consultant will have an initial conversation to begin to identify your goals and build an IRIS Services and Supports Plan.

Some people have questions about how the process works when getting started with the TMG ICA and IRIS. We’ve found this IRIS road map to be helpful in explaining the process.

Fiscal Employer Agent

After you’ve chosen a TMG IRIS Consultant and had your initial meeting, you’ll need to start choosing your Fiscal Employer Agent (FEA) and your supports. You will use an FEA to pay your supports. Supports are agencies and people you hire to help you achieve your goals. Below is a list of FEAs that are available in Wisconsin:

Fiscal Employer Agent Scorecard

The Scorecard is a tool you can use to help you choose a Fiscal Employer Agent (FEA). Each FEA is represented in the Scorecard by star ratings evaluating customer satisfaction, in addition to more information to help you learn more about each FEA. Talk to your IRIS Consultant to discuss your FEA selection.

Want to connect with us in other ways? Click here to learn about all the ways you can reach out to us!