Frequently Asked Questions
How do I get started in IRIS?
You can start the process by contacting your local Aging and Disability Resource Center (ADRC). They will give you information about IRIS as well as other programs that are available. You will also learn about the funding available to you in IRIS. If you are interested in IRIS, the ADRC will make sure you meet all the qualifications. If you meet the requirements, they will send your name and referral information to the IRIS Consultant Agency you choose.
Check out the IRIS Road Map to learn how you enroll in the IRIS program and what to expect after you’re enrolled.
What does my consultant do?
TMG believes you should choose who you work with. At the beginning of the process, you will choose a TMG IRIS Consultant who lives in your area. Your dedicated consultant is available to partner with you to create a plan that meets your needs, and meets with you in your home a few times a year. They are always available to you by phone or email.
Because your Consultant lives nearby, he or she knows all about the resources and supports available in your community. Your Consultant will teach you about the IRIS program and how it works. And together, you’ll build a plan that helps you achieve your unique goals.
We’ve developed the Understanding Your Partners in IRIS tool to help you get to know the partners you will meet.
Who provides my supports?
In a self-directed program like IRIS, you decide who will provide your supports and services, and when they happen. You can choose to hire your own workers or work with an agency that finds workers to help you. You may also use a combination of direct hiring and working with agencies in your area.
What can I use my IRIS budget for?
People in IRIS can choose services which help them meet their long-term care needs. The supports and services covered by your IRIS budget can help you reach your goals and maintain a safe, healthy life. The Wisconsin Department of Health Services (DHS) created a list of allowable services through the IRIS program. You can find that list here. Your Consultant can help you figure out if a service or support you are looking for is allowed.